Dollarama Canada

At dallarama store in south red deer 50th ave and found staff to be very unknowlegable and unfriendly. Treat customers like just a number and not worth anything.

Re- store Mapleview and Yonge St. Barrie Ontario I have been several

Dollarama Stores in Vaughan .Mississauga when I travel and Barrie where I live

Barrie store is the one that has a problem many times when there a large line up like this morning only one cashier i ask two two staff members who were busy chatting by the shopping carts ( one of them was the manager)to open they both igore my request. this has happen several times before. I believe the manager is not the best interest of Dollarama, she should be more aware

what is happening in the store at all time.

Best regards

Frank De Bartolo

Horrible customer relations between management and the consumer. My wife and I went to the Dollorama at 7841 Oakwood Dr at a SmartCentre in Niagara Falls Ontario. We found Luminus LED pot lights that were hanging on the pegs and priced as $2.50 each. We needed 5 of these Bright White LED lights for our kitchen. At the checkout, the cash register indicated them to be $4.00 and we told the Dollorama cashier of the discrepancy. When we took the cashier and her team leader to the aisle and showed where the item was sold, the leader acknowledged the error and said we could only have two of them at the $2.50 price. We told her that it was not our error. It was the fault of the store and, like all, if not most, other store, we should get all 5 of them for $2.50 each. The Team Leader would only allow us to get 2 of them as it was the store's mistake. This leader would not budge stating that it was store policy not to honor the price that was identified by the customer. She was so sure that she was right, but would not provide her name as I requested. Then the store manager came over, agreed that an error was made, and now only offered us to buy 1 at the price of $2.50. When there was no attempt to honestly satisfy us as customers, we left without buying anything. WE WILL NEVER GO TO YOUR STORE EVER AGAIN AND WILL MAKE IT A POINT TO SPREAD THE WORD OF DOLLORAMA'S POOR SERVICE AND LACK OF RESPECT FOR THE CUSTOMER.



Thank you for reading my complaint and feel free to contact me if you wish to respond.

under the uniform commercial code ucc-1 -207.2 a sovereign such as i a living soul will not be compelled to performance regarding mandated orders from any service corp-oration s operating in the fictionand mandating orders as you are i; the man is not compelled to performance against my will .... non assumpsisit with out prejudice james d administrated for the trust bond

ldoes not

Kitchen sponges very poor quality and should never be marketed.

i have dealt with dollarama as long as they have been around kelowna. i have not had a complaint until now. yesterday i went to return a product and was told there is a no return policy. no matter what the circumstances. i could exchange the item for an identical item but no substitutions and no money refunded. i find this to be totally dishonest and will no longer shop at dollarama. one block away from that store is a family owned dollar store, and tho their prices are a bit higher, i will shop with them from now on. at least there they will and do cash refunds. and they have confidence in the product they sell.