Pizza Pizza

Corporate Office Headquarters

Head Office Address : 500 Kipling Ave, Etobicoke, ON M8Z 5E5, Canada

Phone Number : 4169671010

Email : pizza.day@pizzapizza.ca

Web : https://www.pizzapizza.ca

Twitter ID : @PizzaPizzaLtd

Pizza Pizza Canada corporate office headquarters
Pizza Pizza Canada
Average rating:  
 35 reviews
 by Sher

I was promised a credit from my order a few weeks ago n tonight they told me no credit was listed for me n I told them they better put it on now cuz I was telling the truth n they refused...I want my credit which was for the horrible cold hard as a rock ,dried out small fries...email me to discuss how you can give me my credit...I don't want to leave my number on the net...thnx



lil.miss.sher.lynne@gmail.com

 by Sharl

I had the worst experience in my life ordering a pizza from your Orleans, Ont branch of Pizza Pizza. The pizza was ice cold. I ordered a cauliflower pizza and it came with two toppings. I ordered two extra's. It sure didn't look like or taste like cauliflower to me. When I asked the price he said $23. and that it would be $32, with the delivery charge. I assumed it included the tip but it didnt. The delivery man said he didn't get a tip out of that and he had a family to support. While I was paying for the pizza he asked me if I live alone and when i said yes he asked if I had a husband and i replied yes. His next question was did I have kids living here. I couldn't get rid of him fast enough. He really shook me up. For your information I will be going to the police tommorrow as these qustions were completely inappropriate. It was like he was casing the joint. I am so upset and uncomfortable that I will never order another pizza from you people again.

 by RAJ SINGH

Hi wanted to share my experience from our local Pizza Pizza here on Erb. The cashier mentioned they forgot to add bacon strips to the pizza and asked if they can add it.. I said No probs... I hear rumbling in the back and my pizza came out with Bacon strips on top RAW. I mentioned to the cook (pictured) that it was raw he refused to own up to his error and began berading me with every racial slur not limited to choice words like "Paki, your country is used to eating shit and piss, you are an immigrant and should not be in this country." I then mentioned i will be taking a pic and video of you he then said "why dont you take a pic of my D-ck as well." Then a Skip the dishes Indian driver came thru and I asked him "why don't you call me that name again?" He obliged and called me Paki again in front of the dumbfounded Skip the dishes driver. I can handle myself but what really angers me is that my daughter had to hear this filth and is very shaken up. Sad I don't think i will be eating there again. I have shared this info with their Corp office waiting to hear back. Not sure how I should proceed. Feel free to share, thanks

 by Raj Singh

Pizza Pizza on 450 Erb Waterloo Ontario

Hi folks wanted to share my experience from our local Pizza Pizza here on Erb. The cashier mentioned they forgot to add bacon to the pizza and asked if they can add it.. I said No probs... I hear rumbling in the back and my pizza came out with Bacon on top RAW. I mentioned to the cook (pictured) that it was raw he refused to own up to his error and began berading me with every racial slur not limited to choice words like "Paki, your country is used eating shit and piss, you are an immigrant and should not be in this country." I then mentioned i will be taking a pic and video of you he then said "why dont you take a pic of my D-ck as well." Then a Skip the dishes Indian driver came thru and I asked him "why don't you call me that name again?" He obliged and called me Paki again in front of the dumbfounded Skip the dishes driver. I can handle myself but what really angers me is that my daughter had to hear this filth and is very shaken up. Sad I don't think i will be eating there again.

#pizzapizza Pizza Pizza (450 Erb St. West Waterloo, ON, N2T1H4)

 by Mikhail Veller

Garbage company, terrible customer service. They couldn't even be bothered to put us through to anyone after giving us cold hard pizza. DO NOT EAT FROM PIZZA PIZZA IT IS NOT WORTH YOUR HASSLE

 by Martin Dube

I try to place an order via their iPhone app for the Last couple days now and it’s not working… So I called customer service and they force me to take my order over the phone and they have a bad attitude with me… Completely Disrespectful, not polite at all… Looks like I was bothering them… and I don’t like to place order over the phone because they don’t give me my rewards points… I used to love ordering from Pizza Pizza… But looks like they don’t cares about customer anymore… So I will use a different Pizza place from now on… I was also try to get someone to speak French to explain the situation with their App But the first customer service agent I spoke to he told me he will transfer me but he hung up the phone… Totally Disrespectful for the customer… I try right now to find a way to contact their head office to make a formal complaint… But to do that looks like it’s next to impossible… I’m so angry right now!!! Can’t even login to their App…

 by Karen

I ordered the chicken combo from the Owen Sound location on Friday July 29/2022 and ended up with cross contamination, and when I went back to let someone know he acted like he didn't care, cause he said it the first person to complain about the food, and I told someone I know and she said that the pizza is extremely horrible.

Please check this location before someone else gets really sick or dies from the food.

Thanks You.

 by Kane

Hi, year 2020. i worked 2 months as part-time @store 648, my total earning around $600, but after my personsl tax filed, then june 2021, 648 store owner sent T4 again to CRA my income $7200 without inform me.

Now i gave pay back to CRA more money.

I contact with store DSM and store owner no response. Please anyone from pizzapizza head office help me. I contacted dsm +19054475081 number, his answer he cant help.

 by Justine

WILL NEVER ORDER AGAIN



I placed an order for a medium pizza, popcorn chicken poutine and jalapeno poppers on Friday November 25th 2022 at 5:05pm. After waiting an hour, I called customer service and was informed my order was out for delivery and would be delivered within minutes... 20 minutes went by and my order was still not delivered.



Finally, after 1.5 hours of placing my order I received it. The pizza was burnt, the poutine was soggy and so were the jalapeno poppers. It was as if the food was made 1.5 hours ago and sat there. The food was inedible.



I again called customer service and after being put on hold MULTIPLE times and then hung up on multiple times, finally I was told I would be refunded the amount of my order and would receive a credit for half of my order. I was told I would receive the refund in 2 business days. As of tomorrow, it will be a full week!! UN-ACCEPTABLE!



I checked my account yesterday to see I was refunded the amount of my order, only to then again be charged right after for a different amount.



I've included screenshots of the transactions. Please note that because of the banking days, the initial transaction from November 25th 2022 is showing as November 28th on my bank statement. The refund, and then second charge are shown as November 30th 2022. I expect to be refunded ASAP. I have been on hold NUMEROUS times with customer service with NO help at all.



The lady who answered my call and does the ordering was COMPLETELY unprofessional. Would not let me get a single work in after asking if she would let me speak, and then I was placed on a hold without being told.



I've also attached all the screenshots of my calls to Pizza Pizza, so you can see how much of a hassle it has been to get a resolution. I have spent a total of 1 hour and 19 minutes trying to find a resolution.



VERY unimpressed with my experience at Pizza Pizza.

 by Joe

Your “customer service” really need major improvements along with some real customer service. My order was not asked as i received and they offered me $4 credit for spending $ 28 however $4 was paid to delivery guy. This is my last order to pizza pizza.

Time checked apr 12 at 19:51 key: 19399216

Order: 68

Hhu id : 004768

Store: 37

Oid: 8042000

Reps 13

Map B2

Ps: if your Customer service really exists

Please call me anytime.



I don't want to give you any Rating because now you guys become lower than any star, but your website forced me to give you star.

Recently updated on December 14th, 2023 at 05:39 am

Pizza Pizza Canada Headquarters Info

You can find the corporate office address and Pizza Pizza Canada headquarters in Etobicoke, ON M8Z 5E5, Canada. Most of the operations handled from this Pizza Pizza CA corporate headquarter.

  • Address: Pizza Pizza Canada headquarters is completely transparent when it comes to contact information and location of the Pizza Pizza headquarters. You can address any letters to this corporate headquarters office to:

500 Kipling Ave, Etobicoke, ON M8Z 5E5, Canada

For any general inquiries, please contact Pizza Pizza head office number: 416-967-1010

  • Phone Number: Call 416-967-1010 to reach someone at Pizza Pizza Canada headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 24 Hours / Saturday and Sunday: 24 Hours.
  • Email: As an alternative, you can email Pizza Pizza at pizza.day@pizzapizza.ca that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website pizzapizza.ca and contact any department for general help. there is no dedicated website for Pizza Pizza headquarters.

Pizza Pizza Canada Headquarters Executive Team

Pizza Pizza headquarters is run by an executive team. Below are some executive team members name of Pizza Pizza corporate office Canada.

  • Paul Goddard: President & CEO, Pizza Pizza Limited
  • Philip Goudreau: Chief Operating Officer
  • Curtis Feltner: CFO & Senior Vice President, Finance
  • Christine D’Sylva: Vice President, Finance & Investor Relations
  • Chuck Farrell: Vice President, Human Resources
  • Adrian Fuoco: Vice President, Marketing
  • Sebastian Fuschini: Senior Vice President, Franchising
  • Paul Methot: Senior Vice President, Corporate Development & Administration
  • Vincent Solek: Vice President, Business Development

Pizza Pizza Canada corporate office addresses

Corporate addresses
Pizza Pizza (Canada)  500 Kipling Ave, Etobicoke, ON M8Z 5E5, Canada

Pizza Pizza Canada Headquarters Location & Directions

Pizza Pizza Canada Head Office Canada Photos

Pizza Pizza Canada

Resource Links

Support Feedback

Also Read: Sun Life Canada Headquarters Info

Pizza Pizza Canada FAQS

Q. What is Pizza Pizza Canada?
A. Pizza Pizza is a Canadian pizza quick-service restaurant

Q. Where is Pizza Pizza Canada Headquarters?
A. Pizza Pizza Canada headquarters is located at 500 Kipling Ave, Etobicoke, ON M8Z 5E5, Canada.

Q. What is Pizza Pizza Canada phone number?
A. Pizza Pizza Canada Phone number is 416-967-1010.

Q. Who is the founder of Pizza Pizza?
A. Michael Overs is a founder of Pizza Pizza.

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Pizza Pizza Canada
Average rating:  
 35 reviews
 by Sher

I was promised a credit from my order a few weeks ago n tonight they told me no credit was listed for me n I told them they better put it on now cuz I was telling the truth n they refused...I want my credit which was for the horrible cold hard as a rock ,dried out small fries...email me to discuss how you can give me my credit...I don't want to leave my number on the net...thnx



lil.miss.sher.lynne@gmail.com

 by Sharl

I had the worst experience in my life ordering a pizza from your Orleans, Ont branch of Pizza Pizza. The pizza was ice cold. I ordered a cauliflower pizza and it came with two toppings. I ordered two extra's. It sure didn't look like or taste like cauliflower to me. When I asked the price he said $23. and that it would be $32, with the delivery charge. I assumed it included the tip but it didnt. The delivery man said he didn't get a tip out of that and he had a family to support. While I was paying for the pizza he asked me if I live alone and when i said yes he asked if I had a husband and i replied yes. His next question was did I have kids living here. I couldn't get rid of him fast enough. He really shook me up. For your information I will be going to the police tommorrow as these qustions were completely inappropriate. It was like he was casing the joint. I am so upset and uncomfortable that I will never order another pizza from you people again.

 by RAJ SINGH

Hi wanted to share my experience from our local Pizza Pizza here on Erb. The cashier mentioned they forgot to add bacon strips to the pizza and asked if they can add it.. I said No probs... I hear rumbling in the back and my pizza came out with Bacon strips on top RAW. I mentioned to the cook (pictured) that it was raw he refused to own up to his error and began berading me with every racial slur not limited to choice words like "Paki, your country is used to eating shit and piss, you are an immigrant and should not be in this country." I then mentioned i will be taking a pic and video of you he then said "why dont you take a pic of my D-ck as well." Then a Skip the dishes Indian driver came thru and I asked him "why don't you call me that name again?" He obliged and called me Paki again in front of the dumbfounded Skip the dishes driver. I can handle myself but what really angers me is that my daughter had to hear this filth and is very shaken up. Sad I don't think i will be eating there again. I have shared this info with their Corp office waiting to hear back. Not sure how I should proceed. Feel free to share, thanks

 by Raj Singh

Pizza Pizza on 450 Erb Waterloo Ontario

Hi folks wanted to share my experience from our local Pizza Pizza here on Erb. The cashier mentioned they forgot to add bacon to the pizza and asked if they can add it.. I said No probs... I hear rumbling in the back and my pizza came out with Bacon on top RAW. I mentioned to the cook (pictured) that it was raw he refused to own up to his error and began berading me with every racial slur not limited to choice words like "Paki, your country is used eating shit and piss, you are an immigrant and should not be in this country." I then mentioned i will be taking a pic and video of you he then said "why dont you take a pic of my D-ck as well." Then a Skip the dishes Indian driver came thru and I asked him "why don't you call me that name again?" He obliged and called me Paki again in front of the dumbfounded Skip the dishes driver. I can handle myself but what really angers me is that my daughter had to hear this filth and is very shaken up. Sad I don't think i will be eating there again.

#pizzapizza Pizza Pizza (450 Erb St. West Waterloo, ON, N2T1H4)

 by Mikhail Veller

Garbage company, terrible customer service. They couldn't even be bothered to put us through to anyone after giving us cold hard pizza. DO NOT EAT FROM PIZZA PIZZA IT IS NOT WORTH YOUR HASSLE

 by Martin Dube

I try to place an order via their iPhone app for the Last couple days now and it’s not working… So I called customer service and they force me to take my order over the phone and they have a bad attitude with me… Completely Disrespectful, not polite at all… Looks like I was bothering them… and I don’t like to place order over the phone because they don’t give me my rewards points… I used to love ordering from Pizza Pizza… But looks like they don’t cares about customer anymore… So I will use a different Pizza place from now on… I was also try to get someone to speak French to explain the situation with their App But the first customer service agent I spoke to he told me he will transfer me but he hung up the phone… Totally Disrespectful for the customer… I try right now to find a way to contact their head office to make a formal complaint… But to do that looks like it’s next to impossible… I’m so angry right now!!! Can’t even login to their App…

 by Karen

I ordered the chicken combo from the Owen Sound location on Friday July 29/2022 and ended up with cross contamination, and when I went back to let someone know he acted like he didn't care, cause he said it the first person to complain about the food, and I told someone I know and she said that the pizza is extremely horrible.

Please check this location before someone else gets really sick or dies from the food.

Thanks You.

 by Kane

Hi, year 2020. i worked 2 months as part-time @store 648, my total earning around $600, but after my personsl tax filed, then june 2021, 648 store owner sent T4 again to CRA my income $7200 without inform me.

Now i gave pay back to CRA more money.

I contact with store DSM and store owner no response. Please anyone from pizzapizza head office help me. I contacted dsm +19054475081 number, his answer he cant help.

 by Justine

WILL NEVER ORDER AGAIN



I placed an order for a medium pizza, popcorn chicken poutine and jalapeno poppers on Friday November 25th 2022 at 5:05pm. After waiting an hour, I called customer service and was informed my order was out for delivery and would be delivered within minutes... 20 minutes went by and my order was still not delivered.



Finally, after 1.5 hours of placing my order I received it. The pizza was burnt, the poutine was soggy and so were the jalapeno poppers. It was as if the food was made 1.5 hours ago and sat there. The food was inedible.



I again called customer service and after being put on hold MULTIPLE times and then hung up on multiple times, finally I was told I would be refunded the amount of my order and would receive a credit for half of my order. I was told I would receive the refund in 2 business days. As of tomorrow, it will be a full week!! UN-ACCEPTABLE!



I checked my account yesterday to see I was refunded the amount of my order, only to then again be charged right after for a different amount.



I've included screenshots of the transactions. Please note that because of the banking days, the initial transaction from November 25th 2022 is showing as November 28th on my bank statement. The refund, and then second charge are shown as November 30th 2022. I expect to be refunded ASAP. I have been on hold NUMEROUS times with customer service with NO help at all.



The lady who answered my call and does the ordering was COMPLETELY unprofessional. Would not let me get a single work in after asking if she would let me speak, and then I was placed on a hold without being told.



I've also attached all the screenshots of my calls to Pizza Pizza, so you can see how much of a hassle it has been to get a resolution. I have spent a total of 1 hour and 19 minutes trying to find a resolution.



VERY unimpressed with my experience at Pizza Pizza.

 by Joe

Your “customer service” really need major improvements along with some real customer service. My order was not asked as i received and they offered me $4 credit for spending $ 28 however $4 was paid to delivery guy. This is my last order to pizza pizza.

Time checked apr 12 at 19:51 key: 19399216

Order: 68

Hhu id : 004768

Store: 37

Oid: 8042000

Reps 13

Map B2

Ps: if your Customer service really exists

Please call me anytime.



I don't want to give you any Rating because now you guys become lower than any star, but your website forced me to give you star.

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